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Must I pay for my reservation online?
This depends on the booking you make. We have a non-refundable rate (pay directly, but a cheaper rate) or pay on arrival reservation (you must have a credit card for guarantee).


Must I provide my credit card details when making a reservation?
If you make a reservation to pay at the hotel, we do indeed need the details of the credit card to secure the reservation.


How late can I check In?
You can check in daily from 15:00. Please contact us in advance if you will be arriving after 11:00pm. If you have not informed us in advance, unfortunately the reservation will be a ‘no show’.

During your stay

Are pets allowed?
No, pets are not allowed within the hotel.


Until what time can I check out?
Check out during the week is until 11:00 am and on the weekend, check out is 12:00 noon.


What are the terms and conditions for the Flexible Rate?
You can change or even cancel the reservation up to 24 hours in advance.